# Features Categories

## When-Do Actions  
Customize your AI Agent’s behavior with powerful “when-do” rules. Define the conditions and behaviors to control how your agent responds to users.  
[Learn More: When-Do Actions](/content/ai/agents/features/when-do-actions/index.html)

## Integrations  
Boost the functionality of your AI Agent by connecting it to essential tools.  
[Learn More: Integrations](/content/ai/agents/features/ai-integrations/index.html)

## Triggers  
Set up automated triggers that activate specific responses when a user starts a chat, asks a question, or mentions a topic.  
[Learn More: Triggers](/content/ai/agents/features/triggers/index.html)

## Actions  
Enable your agent to perform actions like completing forms, replying to users with specific messages, suggesting relevant topics, or even sending data to third-party apps.  
[Learn More: Actions](/content/ai/agents/features/actions/index.html)